Ruggable Reviews

Return Policy Overview

Ruggable's return policy allows for full refunds within 30 days of receiving an item, but a £15 return fee applies. To qualify for a return, the item must be in new condition, free from:

• Pet hair or dandruff
• Dirt or grass stains
• Signs of wear or washing
• Damage or stains

Items must be returned in their original packaging to prevent damage during transport. If the returned item is deemed unsellable, no refund will be issued.

Return Process

To initiate a return, customers need to fill out a form for each item. A response will typically be received within 24-48 hours with further instructions and a return label. The cost of returning the item will be deducted from the refund.

Refunds are processed back to the original payment method once the returned item is received at Ruggable's facility.

Here are some alternatives to Ruggable.com:

1. Rugs USA: Known for its machine-washable rugs with an integrated non-slip backing. They offer a colorful geometric design that can add life to any space.

2. Boutique Rugs: Offers a traditional design that looks the same as the designs of Oriental rugs. It is made from a chenille and polyester blend, and it comes in six different sizes.

3. Liora Manne: Offers a rug with a wave design in vibrant shades of blue. This rug is hypoallergenic, which means that it is completely safe for small children and babies.

4. Tumble Tabor Washable Rug: Highly durable and exceptionally comfortable, this rug performed impressively across the board. This rug is not only machine washable, but also stain-resistant and pet- and kid-friendly.

5. Lahome Washable Area Rug: A budget-friendly option available on Amazon.

6. Ruggable Kamran Rug: A non-slip option available on Amazon.

7. Better Homes & Gardens Abstract Machine Washable Area Rug: A pet-friendly option available at Walmart.

8. Ruggable Shag Rug: A high pile option available at Ruggable.com.

9. Uphome Round Floral Rug: A great option for kids’ rooms available on Amazon.

10. West Elm Waterfall Washable Rug: A patterned option available at West Elm.

Each of these brands offers a unique selection of rugs that are similar to Ruggable in terms of being machine-washable, stain-resistant, and pet-friendly. They also offer a variety of designs and sizes to choose from.

To create an account on Ruggable.com, follow these steps:

1. Visit the Account Login Page on the Ruggable website.
2. Click on the option to create a new account.
3. Submit the required information, including a valid email address.
4. An Account Activation email will be sent to the provided email address. Check the inbox and possibly the spam folder for this email.
5. Click on Activate Account in the email to be redirected to the Ruggable home page.
6. Fill out the account details, including shipping information and a password.
7. Complete the sign-up for the Rewards Program if desired.

After these steps, the account is ready for shopping. Enjoy browsing through beautiful, machine-washable area rugs, runners, and doormats! Remember, the account also allows easy tracking of purchases and earning of Spill Points on every purchase. Happy shopping!

Ruggable.com accepts a variety of payment methods. These include credit/debit cards such as Visa, Mastercard, Discover, and American Express. In addition to these, Ruggable gift cards or store credit can also be used. For more flexible payment options, Afterpay, Shop Pay, PayPal, GPay, Apple Pay, and Venmo are accepted. Please note that Canadian customers may be charged in USD if Afterpay and Paypal are selected as the payment method. When spending between £35-£1,000, customers can choose to pay in instalments using Klarna.

Ruggable.com is known for its machine-washable rugs. These rugs are designed to be stain-resistant, making them great for homes with kids and pets. The rugs come in two pieces - a rubber pad and a machine-washable cover. They are available in a variety of shapes and sizes, including runners and round rugs. Some of the popular products include the Hendesi Heriz Abalone Rug, a bestseller with a Persian-inspired design, the Polar White Shag Rug, a washable shag rug, the Linear Aztec Black Rug, a bold geometric Aztec-inspired rug, and the Vintage Daisy Bordered Rug, a slate blue rug with a subtle floral pattern. These rugs have quickly become a sensation on social media platforms like Instagram and Facebook due to their easy care and lovely patterns. Ruggable also offers free shipping on their products.

Ruggable.com offers a 30-day return policy. Any item purchased from Ruggable.com can be returned or exchanged within 30 days of the delivery date. All items must be in new condition and returned without pet dander, fur, dirt, stains, signs of wear, washing, or improper care and damage. A $25 processing fee will be deducted for each item returned. For customers residing in the U.S., a Self-Service Portal is available for returns or exchanges. Each customer is entitled to one free exchange per item. For customers residing in Canada, they need to email the Customer Care Team at support@ruggable.com to initiate a return. At this time, exchanges are not offered for customers residing outside the U.S. For Ruggable Rug System Exchanges, the entire Rug System (both the Rug Pad and the Rug Cover) must be sent back. For standalone Rug Cover or Rug Pad returns, customers need to reach out to support@ruggable.com for additional assistance.

In terms of shipping, Ruggable.com offers sitewide free standard shipping within the contiguous U.S. and Canada, excluding Hawaii, Alaska, and U.S. Territories. They do not ship to P.O. Boxes (including APO and FPO) or the U.S. Territories.

Ruggable offers a wide range of rugs with varying prices. The cost depends on the size and design of the rug. For instance, a 5 x 7-foot rug costs around $199, while a 6 x 9-foot rug is priced at $299. A larger 8 x 10-foot rug can cost $399. The smallest size, a 3 x 5-foot rug, is priced at $109. Ruggable also offers a doormat for about $150. The largest size, a 9 x 12-foot area rug, can cost over $900 depending on the design and rug pad chosen. It's important to note that these prices may vary based on the specific design and texture of the rug. Ruggable's rugs are known for their washability and stain resistance, making them a popular choice for homes with kids and pets. They offer a variety of textures including plush, Chenille, shag, and re-jute, and have more than 10 curated collections each consisting of hundreds of styles and patterns. Despite the wide range of options, once you have the rug pad, you can pair it with just about any Ruggable rug cover to switch up your décor.

Ruggable is a brand known for its unique two-part rug system that includes a trendy cover and a non-slip rug pad. The key feature of Ruggable products is that they are machine-washable, making them a practical choice for homes with kids, pets, or high-traffic areas. When you purchase a Ruggable, you receive a rug pad with a Velcro-like surface, known as Cling Effect, and a very thin rug "topper," which is the actual designed rug. The rug pad is intended to stay on the floor, while the topper can be peeled off and thrown in the wash. Ruggable offers rugs in various sizes and designs, and their price range varies from about $150 for a doormat to over $900 for a 9-by-12-foot area rug, depending on the design and rug pad chosen. The brand has gained popularity for its easy-to-clean, stylish, and practical rug solutions.

To return a product to Ruggable, follow these steps:

• Step 1: Visit the Ruggable Self-Service Portal.
• Step 2: Enter the order number and shipping zip code. If the order is outside of the 30-day return/exchange period, it cannot be processed.
• Step 3: Select the item to return or exchange and the reason. Only one item can be selected at a time.
• Step 4: Choose to return for a certain amount or exchange for a certain amount. Please note that discounts and promo codes cannot be applied to exchanges. Instead, a credit for the full retail value of the item will be provided for even exchanges. If the item being exchanged costs less than the original purchase, the difference will be refunded. If the item being exchanged costs more than the original purchase, the difference will be charged.
• Step 5: Follow the prompts to complete the request. A prepaid shipping label will be sent directly to the inbox. If the shipping label cannot be located in the email inbox, check the spam/junk mail folder.
• Step 6: Ship back the item using the prepaid shipping label. A separate shipping label is needed for each Rug System.
• Step 7: Once the original item is received, the transaction will be completed.

Please note that a $25 processing fee will be deducted for each item returned. For customers residing in Canada, please email the Customer Care Team at support@ruggable.com to initiate a return. At this time, exchanges are not offered for customers residing outside the U.S. For Ruggable Rug System Exchanges, the entire Rug System (both the Rug Pad and the Rug Cover) must be sent back. For standalone Rug Cover or Rug Pad returns, reach out to support@ruggable.com for additional assistance. If an incorrect or defective item was received, contact the Customer Care Team at support@ruggable.com before entering the return portal.